The Role of a Jet Charter Broker
As the National Business Aviation Association explains, air charter brokers play a critical role for travelers. They match a customer’s travel needs with a qualified and licensed air carrier.
The need for jet charter brokers is acute as more and more people are discovering the benefits of private travel via jet.
The private jet charter market will grow from $21.24 billion in 2024 to a projected $24.28 billion in 2025 at a compound annual growth rate of 14.3%.
Understanding What You Need
A jet charter broker’s job starts with an investigation. Your broker should understand key details about you, your plans, and your trip.
Expect your professional to ask questions like the following:
- When are your ideal departure and arrival dates? Are they flexible?
- Where are you leaving from and going to?
- How many people are coming with you?
- Are you bringing children or pets with you?
- What kind of luggage do you need to bring?
- What kind of amenities would make your trip even better?
Finding the Right Aircraft
Several different jet types are available, and they’re all slightly different. Wading through the pros and cons can be difficult for the inexperienced, and mistakes can be costly.
Jet charter brokers are experts at matching what their clients need with aircraft that can deliver. By considering factors like the length of your trip, the size of your party, and your need for space, your broker can make a perfect selection.
When clients come to us, they may not know the difference between a Falcon 7X and a Gulfstream G650. That’s where we come in. We choose what we think are the best options, and we help our clients understand how their final selection might impact their travel plans.
Handling Logistics From Start to Finish
Jet charter trips are very different than their commercial counterparts. Whether you’re new to this kind of travel or you’ve done it dozens of times, a broker can help. This professional can smooth common problems and answer key questions.
A jet charter broker might help with the following issues:
- Jet readiness: Your broker can ensure your aircraft is in the right spot and filled with fuel before it’s time for takeoff.
- Setups: If you’ve asked for special accommodations on your trip (like specific snacks or onboard entertainment), your broker will ensure it’s ready to go. You won’t have to worry about the details.
- Safety screenings: Your broker can ensure that you’re working with a provider that has a long track record of safety and an appropriate level of insurance.
- Check-in: Your jet charter broker can help you understand where your private terminal is located within your airport. You won’t have long lines to guide your way, so this is important. You might be flying out of a general aviation terminal or rural airstrip, and the process can feel unfamiliar without guidance.
- Screening: Jet charter trips don’t come with long TSA lines, but you may still need to go through basic security checks or luggage checks. Your broker can tell you just what to expect.
- Changes: Weather can alter even the best-planned trips. Your broker will be in close contact with the flight crew and tell you about any changes that might alter your plans.
- Support: Some brokers are willing to be at the airport with you during key moments, such as baggage check-ins or customs.
- Extra help: Your broker may be willing to help you book hotels, schedule ground travel, and more.
A broker’s job doesn’t end when the trip is booked. We handle everything from airport scheduling to catering while you’re in the air. We take care of the details for you.
Negotiating Rates & Contracts
A jet charter broker can save you a significant amount of money on your flight. Brokers often book multiple flights every day, so they have more purchasing power than an individual might. They can pass that savings to you.
Brokers also understand how much a typical charter should cost. You’ll be at a lower risk of an overcharge by letting a broker handle the details.
In addition, new flyers run the risk of choosing a plane that’s too large (and too expensive). A broker’s expertise can be invaluable in selecting the right aircraft that balances budget and style.
Jet brokers can help you save on charter rentals through their extensive relationships with operators. They can negotiate the best terms for your trip.
Experience & Expertise
Jet charter brokers have years of experience in planning trips for clients. They understand what common questions people have, what problems might appear, and how to handle typical challenges.
The National Business Aviation Association says few jet charter brokers break the rules. Most do not. However, they can have different levels of experience. It’s important to understand how long your potential partner has been at work.
Time & Stress
Any trip can be stressful, especially when you’re using a brand-new jet partner. A broker can help to reduce your stress by handling the details of your flight. You won’t have to worry that you’re paying too much or will deal with missing snacks you asked for.
You’ll also save time. Your broker will source the aircraft, handle the delicate negotiations, and ensure you don’t pay too much.
Security & Safety
Jet travel is very secure. You’ll skip the long lines and crowded spaces. However, there are some considerations to keep in mind, including the qualifications of staff members. Your charter broker will choose your staff carefully and ensure that your team is suited to best help you.
What to Look for in a Jet Charter Broker
When you’re searching for help with your trip, several jet charter brokers may want your business. How can you choose the right one? Asking questions is critical.
Good questions to ask include the following:
- How long have you worked as a jet charter broker?
- How many trips like mine have you scheduled and handled in the past?
- How long will it take for you to find the right aircraft for me?
- How will you find the best aircraft for my trip?
- How do you vet operators and pilots?
- Can you arrange for additional services, such as ground transportation and catering?
- How accessible are you if I have questions or concerns?
- Will you be my direct point of contact during the charter process?
- Do you provide ground support for things like baggage handling and customs?
Potential Red Flags
A jet charter broker plays a key role in a successful trip. Examining your potential partners is important, and sometimes, you will find red flags.
Things to look for include the following:
- Lack of experience
- High-pressure sales techniques
- Poor listening skills
- Lack of documentation
- No references
- Argumentative nature
Don’t be afraid to walk away from someone who doesn’t seem quite right for you and your trip.
Get Started Today
Everyone on the knowledgeable Element Aviation team treats customers with care and respect. Our job is to find you the best aircraft at the right price.
Our work begins with a comprehensive discussion to help us understand what you need for a happy, healthy, and safe trip.
With the flight booked, you can sit back and relax. We’ll handle every detail and ensure that you have a wonderful experience. Contact us today to get started on your jet charter experience.
Charter a Private Jet
Contact us today to book your next trip and discover the unmatched service and expertise that make Element Aviation your trusted partner in private aviation.
Fact Checked & Reviewed By:
Chris Blanchard has spent more than two decades in the private aviation industry. He began his career with an on-demand charter operator and played a critical role in transforming a small operation into one of the largest and most successful in the country. His experience and commitment to excellence make him a trusted innovator in the field of private aviation.
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Last modified 27 Mar 2025